What happens after I pay?
You'll receive a confirmation email within minutes. For the Discovery Call, you'll get a calendar link to choose your time slot. For packages, we'll reach out within 1 business day to kick things off.
Can I get a refund if I change my mind?
Yes — for any package where work hasn't started, we offer a full refund within 7 days. Once we've begun your roadmap or coordination, we'll refund a pro-rated amount. Discovery Calls are non-refundable after the call takes place.
Do you work with people from any country?
Yes. We work with clients from the US, UK, Canada, Brazil, and across Europe and Latin America. Visa options and requirements vary by nationality — that's exactly what we help you navigate.
Is the consultation done in English, Spanish, or Portuguese?
All three. You choose the language you're most comfortable with when you book. Our team is fluent in English, Spanish, and Portuguese.
I'm not sure which package I need. What should I do?
Start with the Discovery Call. It's the fastest way to get clarity on your situation — and if a package is right for you, we'll tell you which one and why. No upsell pressure.